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Worksheets & Guides

Getting Started

  • First Time Sign On Initial Setup
  • Quick Start Guide
  • National Star Accessibility Toolkit
  • Windows

  • Mangaing your Start menu and snapping programs
  • How to create shortcuts
  • Email

  • Email FAQs
  • How to setup a NEW Outlook profile
  • Encryption

  • 7-Zip Software Installation Guide
  • Creating encrypted zip files with 7-Zip
  • Encrypting removable storage devices using BitLocker
  • Working With Documents

  • Mapped Drives
  • A Guide to ownCloud at National Star - Sharing Files
  • A Guide on how to send large files to all staff at National Star
  • Office 2013

  • Whats New in Office 2013
  • PowerPoint 2013 Quick Reference
  • Conditional formatting in Microsoft Excel 2013
  • Inserting pictures in to Microsoft Word
  • How to Schedule a meeting with other people using Microsoft Outlook
  • How to insert an Online Video into your document
  • How to Insert Headers and Footers in to Word Documents
  • How to insert a textbox into a Word document
  • Customising the list of recently used files in Microsoft Office(Pinning)
  • Adding a chart into a Word Document
  • Word: using referencing tools
  • Using your Calendar effectively in Microsoft Outlook 2013
  • How to set an out of office reply for your National Star e-mail
  • Remote Working

  • Follow these instructions if you are having issues connecting to a Hotel, Conference Centre or Public WiFi Wireless Network
  • How to access DataBridge remotely
  • Accessing services remotly
  • How to use eMar when away from National Star Sites
  • How to use Sync Center
  • How to update RemoteApps like StarData
  • How to Access RemoteApps
  • Adding National Star services to trusted sites in Internet Explorer
  • Multimedia

  • How to convert video files using Format Factory
  • Faxing

  • How to setup and send a Medical Fax
  • How to setup and send an HR Fax
  • How to setup and send a Reception Fax
  • Apollo Ensemble

  • Saving Apollo Ensemble Maps
  • Email Protection (Mimecast)

  • Releasing emails from Mimecast Spam Filter
  • Accessing links in e-mail messages received
  • Working with E-Mails that have encrypted attachments
  • Telephony

  • Voicemail Quick Key Navigation
  • Password Changes

  • Windows 8.1 Password Change on PC
  • Password Change on a non-domain PC
  • Changing Password whilst using other services
  • Changing email Password on iOS (Iphone or Ipad)
  • Changing email Password in Gmail on Android
  • Changing Password - Workplace Join
  • 2018 IT ServiceDesk

  • How to use the 2018 IT Service Desk
  • New Starter Presentation for IT Services